Learning ITIL Poster 39 – CMS and DML

Published: April 28, 2017
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About this Resource:

This ITIL learning resource is an examination of the relationship between the Configuration Management System and the Definitive Media Library.

This will be useful for students studying Service Transition and Release, Control and Validation.

“Software asset management is an important responsibility for any organization. Failure to manage these assets may result in the organization over-spending by buying licenses that are not required, or operating illegally, by using software without the required license.

The IT service provider must be able to provide evidence that the software they use is legal. Ideally, these will be compliant with the international standard for SAM, ISO/IEC 19770.”

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