In this poster we examine the value of services to a customer, including the approach of having a ‘marketing mindset’.
We will also provide an example of a change authorization model, which of course, will need to be adapted to suit your individual business needs.
If this ITIL resource interests you, why not view our range of ITIL courses? Or view our full library of downloads covering a wide range of subjects and domains!
Omniplex (Group) Ltd trading as Good e-Learning
45 Grosvenor Rd, St Albans, AL1 3AW
Company Number: 02584418
VAT Number: GB 434205135