Learning ITIL Poster 3 – Service Lifecycle

Published: June 11, 2014

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About this Resource:

To ensure a high level of business performance, organizations must adapt quickly to an ever changing economic environment and market place.

In this poster, we look at each stage of the service lifecycle. Service strategy, service design, service transition, service operation and continual service improvement.

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Content Expert:

Liz Gallacher

Liz provides consultancy and training on all aspects of IT Service Management but mostly focused on the ITIL framework. Her experience over the past 20 years has been a mixture of consultancy, training and implementation.She has worked for Central Government departments, global organisations, the NHS and many others and deliver training worldwide, with courses in India, China, Australia, New Zealand, the Philippines, Germany and South Africa as well as the UK.