Using a BPMN Model to Drive Quantitative Process Analysis

Published: September 7, 2018

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About this Resource:

Modeling a process is an important first step towards process management and process improvement. Often it is possible to identify ‘quick wins’, yet data-driven decisions can help organizations seek further improvements and benefits beyond these.

In this article, we explore how low-tech elicitation and analysis of data can help drive process improvement.

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Content Expert:

Adrian Reed

Adrian Reed is a true advocate of the analysis profession. In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides business analysis consultancy and training solutions to a range of clients in varying industries.He is a Past President of the UK chapter of the IIBA® and he speaks internationally on topics relating to business analysis and business change. Adrian wrote the 2016 book ‘Be a Great Problem Solver… Now’ and the 2018 book ‘Business Analyst’.