Student Review
Earn your ITIL 4 Strategic Leader qualification with the award-winning team at Good e-Learning! Starting with the ITIL 4 Foundation module, this suite takes students through the entire ITIL 4 Strategic Leader (SL) stream. Passing the exams covered in this suite will earn candidates the title of ‘ITIL Strategic Leader’.
By the end of this suite, you will have a comprehensive understanding of how to plan, implement, and evaluate the success of digital and IT strategies. Kickstart your training today!
Formerly known as the ‘Information Technology Infrastructure Library’, ITIL 4 is a world-class framework for managing and optimizing IT services. This course was designed not only to prepare you to pass the ITIL 4 Foundation exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the ITIL framework. Kickstart your path to becoming an ITIL Master today!
With IT being such an integral part of modern business, the capacity for long-term planning and improvement is essential for successful organizations. ITIL DPI offers a series of terms, tools, and best practices for healthy IT governance, including methods for organizational change management and overseeing Governance, Risks & Compliance (GRC). It is ideal for organizations wishing to plan, enable, and measure long-term changes whilst also justifying them to stakeholders and firmly establishing environments of continuous learning. Kickstart your ITIL 4 training today!
As crucial as IT is for success in the modern world of business, it’s rare to see an IT training course that emphasizes top-down management. This is what ITIL DITS is all about: how to handle the high-level strategic and business-centric aspects of managing real-world IT. ITIL DITS training can be extremely helpful in aligning business and IT, as well as helping IT managers pursue higher-level roles. Kickstart your ITIL 4: DITS training today!
In order to achieve the complete ITIL 4 Strategic Leader qualification, you must pass the official examinations for ITIL 4 Foundation, ITIL 4 DPI, and ITIL 4 DITS. You can take the exams online (virtually) using a service provided by PeopleCert.
Once you complete each course in this suite, you will be ready to start preparing for the exams. To support you with this, each course contains two practice exams that will simulate the conditions of the real thing. This suite also comes with 3x FREE exam vouchers!
Before booking an exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.
When you are ready to use each of your free exam vouchers, simply contact [email protected]. Exam voucher requests are typically processed within 2 working days but please allow up to 5. Students must request their exam voucher within the suite access period which starts from the date of purchase. For more information, please visit our Support & FAQs page.
This is a multiple-choice ‘Objective Test Question’ (OTQ) exam consisting of 40 questions
There is a time limit of 60 minutes to complete the exam
The exam is closed book, with only the provided materials being permitted for use
The pass mark for the exam is 65%: you must get 26 out of 40 questions correct
In countries where English is a second language, the time allocated for the exam is extended to 75 minutes
This is a multiple choice ‘Objective Test Question’ (OTQ) exam consisting of 40 questions
There is a time limit of 90 minutes to complete the exam
The exam is closed book, with only the provided materials being permitted for use
The pass mark for the exam is 70%: you must get 28 out of 40 questions correct
In countries where English is a second language, the time allocated for the exam is extended to 113 minutes
During the training, students will take case-study-based assignments. These assignments will be graded according to the assessment matrix.
Four assignments of 60 minutes each with a pass mark of 75%
The assignments are open-book
At the end of the training course, students are asked to complete a multiple-choice examination. Candidates must pass the case study assessments in order to take the exam. If a candidate fails the first assessment, they may be given an additional written assignment based on the same case study.
Online multiple-choice proctored exam with a duration of 60 minutes
The exam is closed-book, with only the provided materials being permitted for use
The pass mark for the exam is 70%: you must get 21 out of 30 questions correct
In countries where English is a second language, the time allocated for the exam is extended to 75 minutes
ITIL Strategic Leader (SL) is one of the branches of the ITIL 4 certification path. It features modules that recognize the value of ITIL for all digitally-enabled services, rather than just those associated with IT operations.
Upon passing the ITIL Strategist: Direct, Plan & Improve (DPI) and ITIL Leader: Digital & IT Strategy (DITS) examinations, a candidate will earn the designation of ITIL 4 Strategic Leader. This will demonstrate their understanding of how IT impacts business strategy and vice versa.
If a candidate has already passed the ITIL DPI exam as part of the ‘ITIL Managing Professional (MP)’ stream, they will not need to take the exam a second time.
Students start with ‘ITIL Foundation’. Passing the Foundation exam then enables them to choose modules in the ‘ITIL Managing Professional’ or ‘ITIL Strategic Leader’ streams.
After passing all intermediate modules, students can then move on to the rank of ‘ITIL Master’.
ITIL provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.
It also aims for resource optimization and looks to continually improve essential processes.
AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including ITIL 4, PRINCE2, MSP, and AgileSHIFT.
‘ITIL Leader: Digital & IT Strategy (DITS)’ is a module in the ‘ITIL 4 Strategic Leader (SL)’ stream. It covers how to accommodate high-level business strategies and goals when managing and directing IT teams and departments.
The module offers insight into a number of tools and best practices that are extremely useful for senior IT service managers who must regularly answer to and address the needs of stakeholders.
Fully accredited:
Exam vouchers included:
Free handbooks included:
Course duration: 50+ hours
Access period: 12 months
Tutor support:
Quizzes & practice exams:
Mobile compatible:
Good e-Learning achieves what many thought was not possible – an online course that is straight forward and gets some very complex material across in a fun and engaging manner. The materials are illustrated with easy-to-follow graphics, voice-overs and videos that make the subject matter memorable – especially important for preparing for the exam!
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At Good e-Learning, we’re dedicated to ensuring success. That’s why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).
Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.
As long as you have purchased a Good e-Learning course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.
As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through Good e-Learning and must have a valid order number. Please see full terms here.
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