Each organization must recognize its strengths and weaknesses when delivering customer outcomes.
In areas where its capabilities are limited, it will be advantageous to partner with suppliers who can fulfil the requirement more effectively or more efficiently. This is not a simple choice to out-source or in-source.
Sourcing is about deciding on the best combination of supplier types to support the objectives of the organization. In this ITIL learning poster we discuss the main sourcing options.
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