ITIL® (Version 5) explained: The framework, the certification path, and what it means for your career

ITIL® (Version 5) explained: The framework, the certification path, and what it means for your career

In this session, Alan Nixon, an ITIL (Version 5) Master and practising ITIL trainer, walks you through everything you need to know about ITIL (Version 5) in a single, structured session.

Opening with a brief history of ITIL, in this session Alan gives a clear, practical walkthrough of the ITIL (Version 5) framework and a detailed look at the certification pathways, covering the three tracks and exploring which streams are most relevant for which roles and why.

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For official information on ITIL (Version 5) visit: ITIL.com

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About the host:

Alan Nixon has been working in IT since the 1980s, and it was discovering ITILv2 back in 2000 that set the direction for the rest of his career. He's been consulting and teaching ITIL since 2006, taking learners through versions 2, 3, 4 and now 5, alongside project and programme training in PRINCE2. ITIL remains his deepest area of expertise, and he brings a distinctive approach to it: helping people grasp the spirit of ITIL, not just the letter of it. Alan believes great learning comes down to genuine enthusiasm, from trainer and learner alike, and a willingness to think around a subject rather than just through it. Even after two decades in the field, he says it's rare to get through a week without someone raising a question or angle on ITIL he hasn't heard before, and that's exactly what keeps the subject alive for him.