In this ITIL poster, we examine Ishikawa diagrams aka Fishbone diagrams.
When you have a serious problem, it is important to explore all of the things that could cause it before you start to think about a solution.
This is why the Cause and Effect Analysis was devised by professor Kaoru Ishikawa.
The diagrams that you create are known as Ishikawa Diagrams or Fishbone Diagrams because a completed diagram can look like the skeleton of a fish.
Download this poster today and find out more about how the Cause and Effect Analysis can help you and your organization!