RESILIA® Cyber Resilience Practitioner

Become a fully qualified RESILIA practitioner with this fully accredited course from Good e-Learning!

This RESILIA Cyber Resilience Practitioner course is designed to help candidates understand the risks, issues, and value of cyber resilience in practice. The course teaches practical skills needed to apply the RESILIA framework’s proven tools and best practices, helping candidates build on what they learned at Foundation level. By the end of the course, candidates will be fully prepared to sit and pass the RESILIA Practitioner exam.

Welcome to RESILIA Practitioner

Learning Objectives

This module introduces students to the course and its main features, as well as its aims and objectives, learning plan, and structure.

Students receive a syllabus, glossary, diagram pack, further reading and links document, and links to download copies of the framework’s publications.

Finally, the module addresses some of the most frequently asked questions about RESILIA and its practitioners.

Module 1: Risk Management

Learning Objectives

This module covers how to understand, address, and manage risks typically faced by an organization. Students will learn how to use a Risk Register as well as how to develop and apply a Risk Treatment Plan. The course’s subject matter expert also provides insight into how businesses should address and manage risks.

Module 2: Cyber Resilience Strategy

Learning Objectives

This module looks at the Strategy phase of the ITIL v3 lifecycle. It examines the control objectives and ITSM interactions present in a typical cyber resilience strategy.

Module 3: Cyber Resilience Design

Learning Objectives

The module returns to the Strategy phase of the ITIL v3 lifecycle. It focuses on control objectives and ITSM interactions related to cyber resilience design.

Module 4: Memory Game

Learning Objectives

This module features a knowledge check covering the recent modules.

Module 5: Cyber Resilience Transition

Learning Objectives

This module returns to the Strategy phase of the ITIL v3 lifecycle. It covers control objectives and IT interactions related to cyber resilience transition.

Module 6: Cyber Resilience Operation

Learning Objectives

This module returns to the Strategy phase of the ITIL v3 lifecycle. It addresses control objectives and ITSM interactions related to cyber resilience operations.

Module 7: Cyber Resilience Continual Improvement

Learning Objectives

This module returns to the Strategy phase of the ITIL v3 lifecycle. It examines control objectives and ITSM interactions related to cyber resilience continual improvement.

Module 8: Memory Game 2

Learning Objectives

This module features a knowledge check covering the recent modules.

Module 9: Course Review and Wrap-up

Learning Objectives

This module wraps up the course and revisits topics covered in earlier modules. Students are advised to revisit each module in preparation for the RESILIA Cyber Resilience Practitioner exam.

Practice Exams

Learning Objectives

This module features two practice exams. Each features 50 questions as well as a scenario booklet and answer rationale.

This course is designed to prepare students to sit and pass the RESILIA Practitioner exam. Students must first achieve Foundation-level certification before booking the Practitioner exam.

This course includes two practice exams that replicate the style and format of the exam, as well as a FREE exam voucher. (T&Cs apply)

Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.

When you are ready to use your free exam voucher, simply contact [email protected]. Exam voucher requests are typically processed within 2 working days but please allow up to 5. Students must request their exam voucher within the course access period which starts from the date of purchase. For more information, please visit our Support & FAQs page.

Prerequisite certifications:

RESILIA Cyber Resilience Practitioner exam:

  • The RESILIA Practitioner exam is 135 minutes long
  • It contains 50 questions in a question and answer format
  • Students must answer at least 30 questions correctly (60%) to pass
  • It is a closed book exam: you will not have access to study materials while taking it

What is RESILIA?

RESILIA is a training, learning, and certification portfolio focused on building cyber resilience across an organization. This includes throughout multiple departments and at all levels. The portfolio is based on the RESILIA Cyber Resilience Best Practices Guide.

What is RESILIA Foundation?

RESILIA Foundation is an introductory qualification that covers basic knowledge of how to handle cyber risk. The Foundation certification can be obtained by passing the official exam. It leads on to more advanced qualifications such as RESILIA Practitioner.

What is RESILIA Practitioner?

RESILIA Practitioner is a high-level qualification that follows on from RESILIA Foundation. It focuses on how to utilize the RESILIA framework in practice, revisiting previous elements to demonstrate how they can be adapted and implemented for real-world organizations. Passing the exam also verifies a candidate’s ability to successfully utilize the framework.

Who is RESILIA aimed at?

Studying RESILIA can be of use to staff across multiple departments and at all levels of seniority. Knowledge of the benefits associated with cyber resilience is also useful to everyone, from IT service staff to boardroom executives.

In addition, all core business departments – HR, Finance, Procurement, Operations, and Marketing – can benefit from having cyber resilience knowledge within their team. Having preventative measures and best practices ready to go will always be the best way to deal with potential threats.

How does RESILIA align itself with ITIL?

RESILIA is designed to complement ITIL and was developed using a lifecycle structure adapted from ITIL V3. While it functions as an independent framework, it is keenly aware of ITSM concerns and has many similarities with ITIL’s process and practice-based approach.

Both frameworks are certified by AXELOS, so organizations that already use ITIL will find it easy to integrate RESLIA into existing processes.

Why should I study RESILIA over CISSP, CISM or CISA?

CISM, CISA, and CISSP are technical certifications explicitly aimed at security professionals.

RESILIA takes a broader view, aiming to teach staff in a variety of roles and positions how to handle cyber-attacks and implement cyber resilience into the organization as a whole.

How does Cyber Resilience differ from Information Security and/or Information Assurance?

Traditionally, cybersecurity has focused on an organization’s ability to detect and prevent cyber-attacks using regularly tested technical controls and security standards. Due to the quickly evolving nature of cyber-attacks, it is no longer feasible to prevent all attacks, regardless of how up-to-date a company’s IT controls are.

Cyber resilience accepts that attacks will happen and focuses instead on how a business responds and recovers.

Who is this course aimed at?

  • Candidates looking for best practices in cybersecurity and cyber resilience
  • Businesses that rely on digital services and technology to manage information
  • Professionals looking for a highly valuable qualification for career paths in IT and security
  • Candidates working in areas like Business Analysis, IT Security, ITSM, Security Architecture, IT Development, Compliance, Risk Management, and IT Project Management
  • Teams and departments in areas where cyber resilience is important, such as Marketing, HR, Finance, Operations, and Procurement
  • High-level managers such as CTOs, CISOs, and CROs

What will you learn by taking this course?

  • How to design and deliver cyber resilient strategies and services across your organization in line with your business needs
  • How to integrate cyber resilience into your existing systems and processes
  • How to establish a common language for cyber resilience across your organization
  • How to minimize the damage from security breaches and quickly respond and recover

Why should you take this course?

  • This course demonstrates how to take the demonstrably effective RESILIA syllabus and integrate it into real-world organizations
  • RESILIA offers world-class tools and best practices for cyber resilience and cybersecurity
  • Cyber resilience is crucial across multiple departments outside of IT and Security, including Marketing, Finance, and HR
  • RESILIA practitioners are highly valued and can often earn more than non-certified colleagues
  • This course comes with several engaging online training assets, such as regular knowledge checks, practice exams, and instructor-led videos
  • We offer each student 6 months of access and a FREE exam voucher (T&Cs apply)
  • This course is fully accredited by PeopleCert on behalf of AXELOS
We are Accredited By:

Self-Paced eLearning

Includes exam voucher


  • Fully accredited:
  • Exam voucher included:
  • Course duration: 15+ hours
  • Access period: 6 months
  • Tutor support:
  • Quizzes & practice exams:
  • Mobile compatible:

COURSE IS ALSO available in A virtual instructor-led format

Alan has been in IT and Service Management for over 30 years and has extensive experience of working in foreign territories, including the USA, Europe, Africa, the Middle East and the Far East. He is now a professional trainer for ITIL, COBIT, ISO/IEC 20000, PRINCE2, Cyber Security Fundamentals and RESILIA.

ITSM Expert, Cyber Security Training Consultant & Course Designer

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