Learning ITIL Poster 20 – Service Portfolio

Published: March 20, 2015

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About this Resource:

In this download, we will explore the ITIL service portfolio using diagrams, with an explanations, showing it’s use, content, and why it’s so important.

The service portfolio is a key service strategy process and provides an important resource for the whole of the life-cycle.

Content Expert:

Liz Gallacher

Liz provides consultancy and training on all aspects of IT Service Management but mostly focused on the ITIL framework. Her experience over the past 20 years has been a mixture of consultancy, training and implementation.She has worked for Central Government departments, global organisations, the NHS and many others and deliver training worldwide, with courses in India, China, Australia, New Zealand, the Philippines, Germany and South Africa as well as the UK.