Know Your Processes, Know Your Organization

Published: January 14, 2019
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About this Resource:

It is very easy to equate process modeling with process improvement, yet there are many other reasons we might choose to model an organization’s processes.

Undertaking process modeling helps us understand how the detailed work flows through the organization and a set of well-managed and well-maintained process artefacts are invaluable for ensuring a consistent customer experience and also help ensure that we can effectively respond to changes.

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