BPMN: Want Better Insights? Design Better Processes!

Managerial decision makers typically rely on a range of reports and insight to make decisions. Yet, sometimes the data on which they are basing their decisions is out of date or unreliable. This can lead to bad organizational decisions being made.

In this article, BPA expert Adrian Reed explores the importance of designing processes that capture the data and insight that decision makers need, and highlights the benefit of using a shared notation such as BPMN.

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