It will not come as a surprise that advanced application of operational technology and information technology (for instance AI) is disrupting the labor market. The same, however, also applies within the IT function.
IT work is just as susceptible to digitization and automation as work in many other segments, yet IT departments seem to be lagging behind.
Which guidance is available to improve their productivity? Surprisingly, there not many bodies of knowledge that address this topic, but the IT4IT Standard and DevOps provide valuable guidance.