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The IT4IT Reference Architecture is a huge name in the world of IT management, but what exactly does it do? How does it work? This course will bring you up to speed the purpose, value, and inner workings of IT4IT, including The IT4IT Value Streams and the relationship of the framework with other standards. This will leave you fully prepared to begin studying for your official IT4IT certification!
Organizations seeking an introduction to the benefits and best practices of IT4IT
Learners who want to understand more about IT4IT before studying for the IT4IT Foundation exam
Managers or employees planning to work as part of IT4IT-oriented teams
What problems the IT4IT Reference Architecture can resolve
The key demands and drivers for changing IT functions (to become a service broker and integrator), and hence the importance of IT4IT
The nature of the IT4IT standard, the IT4IT Value Streams, and the IT4IT Reference Architecture
The positioning of the IT4IT standard versus other standards (such as ITIL), and how IT4IT is complementary to them
IT4IT is a widely used reference architecture for managing the business of IT
Even having an awareness of IT4IT can be highly beneficial for managers and employees working as part of IT4IT teams
Good e-Learning is an award-winning online training provider
Good e-Learning courses are accessible via the Docebo app, allowing learners to study any time, anywhere
This course features a variety of online training assets, including interactive slides, custom graphics, and instructor-led videos; each designed with help from highly experienced IT4IT practitioners
Module One sets the scene by describing an unfolding age of digital disruption (DX), and goes on to sketch the current challenges faced by today’s IT management. The second half of the module then introduces the IT4IT standard and positions it as a response.
1.2. Today’s landscape
1.3. What is IT management and the IT4IT standard?
1.4. IT management challenges
1.5.An introduction to the IT4IT Reference Architecture
1.6. Why use the IT4IT Reference Architecture?
1.7. Relationship with ITIL and other best practices and frameworks
Module Two goes into the IT4IT standard in much more detail. Starting with an in-depth study of the IT Value Chain, the module looks closely at each of the IT Value Streams in turn, before turning its attention to the IT4IT Reference Architecture.
2.1. The IT Value Chain
2.2. The IT Value Streams
2.3. Strategy to portfolio (S2P) in detail
2.4. Requirement to deploy (R2D) in detail
2.5. Request to fulfill (R2F) in detail
2.6. Detect to correct (D2C) in detail
2.7. The IT4IT Reference Architecture in detail
This third module describes in detail the value and benefits that the IT4IT standard brings to the IT organization and its business, in particular the benefits that can be achieved by implementing the IT4IT Value Streams and the IT4IT Reference Architecture.
3.1. The benefits of using the IT4IT standard
3.2. The benefits of each IT Value Stream
3.3. S2P: the benefits
3.4. R2D: the benefits
3.5. R2F: the benefits
3.6. D2C: the benefits
3.7. The supporting activities: the benefits
This, the final module, provides a brief overview of the benefits grouped by stakeholder. The benefits of having an IT4IT standard can relate to the different groups taking part. The specific benefits are identified per involved party.
4.1. Benefits per stakeholder
4.2. The business user
4.3. The IT organization
4.4. The IT4IT organization
4.5. The IT service provider
4.6. The IT management software vendor
IT4IT is a reference architecture built for managing the business of IT and supporting digital business. It is designed as an ‘umbrella framework’ which can incorporate various systems, tools, and methodologies.
IT4IT utilizes a value stream-based approach to support digital businesses. Utilizing a formal IT operating model, it looks holistically at the ‘IT Value Chain’ for defining, sourcing, consuming, and managing IT services.
In essence, it works much like industrial value chain assembly lines – only with IT!
The Open Group is the business consortium behind IT4IT, as well as other corporate frameworks such as TOGAF and ArchiMate.
IT4IT is a modern reference architecture that treats IT as a business in itself. It provides users with a holistic perspective of all processes, tools, and flows in their IT setup, simplifying it and making it easier to align with business goals.
This can also make it much easier to improve IT services, refine IT elements, and improve collaboration between departments. IT4IT can even make it easier to incorporate freelancers into an organization.
The IT4IT Foundation exam is closed book and consists of 40 questions. There are 60 minutes to complete the exam (90 in countries where English is a second language) and the pass mark is 65%.
Being a successful IT4IT practitioner can be highly beneficial for career IT managers, especially those who work with other frameworks such as DevOps and ITIL 4. Certified and experienced users often move on to roles with greater responsibilities and much higher pay.
Digital and IT transformation is all about leveraging technology to create value. This can include automating core functions, updating key services, or simply increasing internal efficiency. Businesses which are unable to adapt in this way often fall behind in the current digital age.
IT4IT is compatible with a number of other methodologies and frameworks, including ITIL 4 and DevOps.
Created by an expert:
Certificate of completion:
Course duration: 6+ hours
Access period: 6 months
Quizzes & revision exams:
The IT4IT framework provides a new way of managing the digital enterprise and is relevant to many types of organizations across various industries regardless of size. Good e-Learning IT4IT courses are engaging and crammed full of information to get you and your team certified quickly!