Even processes that seem simple often require a significant amount of collaboration between teams. Work passes between teams, departments and systems, and if we are not careful it can ‘fall between the cracks’, get lost, leading to customer dissatisfaction.
Carefully considering collaboration helps ensure that we design effective and efficient processes.
In this BPMN learning resource, BPA expert Adrian Reed explores the value of creating a high-level BPMN collaboration diagram to understand the broad context and scope of a process.
If this BPMN resource interests you, why not view our BPMN 2.0 course. Or view our full library of downloads covering a wide range of subjects and domains!
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