BPMN: Driving Adoption

Published: December 3, 2017

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About this Resource:

Analyzing processes and spotting opportunities for improvement can be tricky. Yet ensuring that re-designed processes are adopted can be even harder and if we are not careful we might find that after a period of time the old process ‘re-emerges’, or well-meaning stakeholders develop workarounds or make other tweaks.

Engagement and collaboration are key to avoiding these types of situation occurring.

In this article, Adrian Reed discusses the importance of co-creation and understanding our stakeholders, and outlines how involvement can help drive adoption of process changes.

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Content Expert:

Adrian Reed

Adrian Reed is a true advocate of the analysis profession. In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides business analysis consultancy and training solutions to a range of clients in varying industries.He is a Past President of the UK chapter of the IIBA® and he speaks internationally on topics relating to business analysis and business change. Adrian wrote the 2016 book ‘Be a Great Problem Solver… Now’ and the 2018 book ‘Business Analyst’.