CASM® Training

CASM® online training courses and certifications

Find a Course and Start Learning!

Agile thinking is becoming increasingly popular in service management. A ‘Certified Agile Service Manager (CASM)’ plays a critical role, working as an operational counterpart to a Certified Scrum Master (CRM) and helping to integrate Agile ways of working throughout an organization’s IT architecture. This, in turn, can greatly benefit DevOps cultures while also enhancing ITSM with greater efficiency, empowerment, and adaptability, even in the face of changing requirements and client demands.