The framework, the certification path and what it means for your career
ITIL (Version 5) is the most significant update to the world’s most recognised IT service management framework in years. If you work in IT, it affects you. But between the framework documentation, the certification updates, and the 2027 sunset deadline, knowing where to start and what actually matters can feel overwhelming.
This recorded session cuts through the complexity. Hosted by Alan Nixon, an ITIL (Version 5) Master and practising ITIL trainer, it gives you a clear and structured introduction to everything you need to know about ITIL (Version 5), from the history of the framework and how we got here, to a full walkthrough of the Version 5 framework itself, to a practical deep dive into the certification pathway and what it means for your career specifically.
Whether you are new to ITIL, already certified and planning your transition, or responsible for capability planning across an IT team, this session gives you the clearest and most complete overview of ITIL (Version 5) available in a single session.
For official information on ITIL (Version 5) visit: ITIL.com
Register below to access the free on demand webinar
What you will learn
- A brief history of the ITIL libraries from the first iteration of ITIL through to ITIL (Version 5)
- A high-level walkthrough of the ITIL (Version 5) framework including the seven high-level influencing guidelines, governance, the eight value chain activities, the 34 detailed practice guides, and the seven-step continual improvement model
- A practical deep dive into the new certification pathway — the three professional tracks, which streams are most relevant for which job roles, and what the career applications are for professionals at every level
Who should watch
- IT professionals and team managers wanting to understand the updated framework
- Existing ITIL 4 holders planning their transition to Version 5
- Career changers and new ITIL learners looking for a future-ready entry point
- L&D and HR professionals responsible for IT team capability planning
Hosted by:
Alan Nixon
Alan Nixon has been working in IT since the 1980s, and it was discovering ITILv2 back in 2000 that set the direction for the rest of his career. He’s been consulting and teaching ITIL since 2006, taking learners through versions 2, 3, 4 and now 5, alongside project and programme training in PRINCE2. ITIL remains his deepest area of expertise, and he brings a distinctive approach to it: helping people grasp the spirit of ITIL, not just the letter of it.
Access the on demand webinar
Fill in your details to access the on demand webinar recording
