AI is moving fast. Faster, in most cases, than the governance structures around it.
68% of employees are already using AI without IT approval. 48% have shared non-public company data with AI tools. And only 5% of organisations are seeing real financial returns from their AI investments. The gap between AI adoption and AI governance is real, it is growing, and it is the conversation most organisations are not having loudly enough.
In this on demand webinar, hosted by GEL in partnership with ITIL® by PeopleCert, Roman Zhuravlev, Senior Architect at ITIL and core contributor to the development of ITIL since 2016, explores what the AI governance gap looks like in practice, why most organisations are adopting AI faster than they are governing it, and what a practical, scalable approach to responsible AI adoption actually looks like.
Whether you are leading an IT function, managing a team, or responsible for how your organisation adopts new technology, this is a conversation worth being part of.
For official information on ITIL (Version 5) visit: ITIL.com
What you’ll learn
- Why effective AI governance starts with people, not just policies
- How to reduce the risks of Shadow AI
- Where AI itself can support AI governance
- Why AI works best as a copilot rather than a replacement
- How AI governance connects with standards and regulation
Watch Roman's session
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Hosted by:
Roman Zhuravlev
Roman has been significantly involved in the development of ITIL since 2016. He is an ITIL Master (Version 5), ITIL 4 Master, ITIL v3 Expert, and ITIL v2 Service Manager with over 25 years’ experience in digital product and service management.