The seven step improvement process is a critical part of the CSI approach.
By taking us through the necessary steps to understand why we are measuring, what we are measuring, and then how we measure, and analyse and present the measurement outcome, this indispensable process allows us to be confident in the first steps of improvement.
In this poster, we present the seven step process, its association with the DIKW model of knowledge management.
Managing the transformation of data into something usable and presentable to aid decision making is a key technique for the identification of improvements. Supported by PDCA, the plan, do, check, act cycle, to ensure a quality based approach, this process enables the successful identification of opportunities.
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Omniplex (Group) Ltd trading as Good e-Learning
45 Grosvenor Rd, St Albans, AL1 3AW
Company Number: 02584418
VAT Number: GB 434205135
At Good e-Learning, we’re dedicated to ensuring success. That’s why we offer Exam Pledge which entitles students to a free exam retake on any eligible course (see full list).
Resits are taken online via remote proctor. For more information about online exams, please visit our Support and FAQ pages.
As long as you have purchased a Good e-Learning course that is eligible for Exam Pledge and adhere to the conditions listed below, you will be able to request a free resit. If you fail your first exam, simply contact our support team to claim your retake voucher.
As long as you have completed the course in full and have scored at least 80% on the exam simulator, you will be eligible for Exam Pledge. Proof of date for the first exam failure must be provided and the resit must be booked within 3 months of the failed first exam. Exam Pledge is only available for courses purchased on or after 01/10/2019 and cannot be used for anyone sitting an exam for the third time. The course must be purchased directly through Good e-Learning and must have a valid order number. Please see full terms here.