BPMN – To Show IT or not to Show IT

Published: July 6, 2018
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About this Resource:

Knowing when to show automation and IT on a process diagram is a tricky balance. Show too much, and stakeholders will ‘turn off’. Yet the detail often does need to be captured.

In this article, we discuss striking a sensible balance, and discuss how (and when) to show IT and automation.

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