The Ops in DevOps

Published: September 16, 2019

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About this Resource:

DevOps started from IT operations rather than application development. Yet it now seems to be Dev-heavy and in need of rebalancing. So which IT operations and service management practices are useful additions?

In this article, ITSM and DevOps expert Mark Smalley investigates the origins of DevOps, getting an ROI with DevOps, and how ITSM comes into play.

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Content Expert:

Mark Smalley

Mark Smalley is a writer, speaker, and bridge builder at Smalley.IT. Mark’s main area of interest is the co-creation of value from IT investments.He is a contributor to many bodies of industry knowledge and has spoken at hundreds of events in more than thirty countries. He has also (co)authored many ITIL® 4 publications, most notably as lead editor of High-Velocity IT, that is referenced by Digital and IT Strategy.